bok blog

In my opinion it is the trainer that is constantly travelling to their customers’ sites and giving the same short course over and over. For example, when a company signs up for a 401K program or a new health insurance plan, the agency sends out a trainer to give a one hour training program to about 10 people at a time. The travel and repetition can burn out many trainers within 2 years. Self-paced online training can be a much more effective means to deliver this kind of training. Employees can take the training at any time, and just-in-time when the knowledge is needed. New employees that missed the agency trainer can be properly trained. The trainer can now focus their efforts on training tasks with higher ROI.