Weak technology is one reason. Slow response times will turn off learners faster than almost anything else. If it takes more than 3 seconds for the computer to respond after an interaction, users will give up. There are many aspects to technology but hardware, network, and software must all be considered. The LMS (Learning Management System) must be intuitive and allow easy location of desired courses. Courses must startup with out delay and have bookmarks that allow and easy return when the learner is interrupted. Navigating the course must obvious and follow accepted conventions. The course must appeal all types of adult learners with sound, visuals, and kinesthetics.
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Have followed your recent postings about elearning. Having a desire for the knowledge (information)is also important. One of the best sites I have “experienced” provided immediate feedback plus shared it with a federal agency (FAA) where I received credit for the course. One of the few times when I welcomed sharing info with the government!